What is Paylution?
Paylution (www.paylution.com) is an easy-to-use, secure, global online Pay Portal dedicated to your organization and its affiliates.
Paylution allows you to receive payments electronically and transfer them quickly and efficiently into your bank account or onto a Paylution Visa Prepaid Card (where available).
Introducing the Paylution® Visa® Prepaid Card:
You will receive a Paylution Visa Prepaid Card that extends your Paylution Pay Portal’s reach, giving you greater flexibility for the use of your funds.
Funds can be transferred from your Pay Portal to your prepaid card instantly – then use your card to shop or withdraw cash anywhere Visa debit cards are accepted, anywhere in the world!
How Do I Get Started?
Once you purchase your Visa Prepaid Card (also known as a hyperwallet card) from TruVision Health LLC, Paylution will automatically create your Pay Portal account for you.
Once your Pay Portal account has been created, an activation email will be sent to your email address from email@example.com. This email notification will contain instructions on how to activate your account.
If you do not receive the notification email or need to request a new activation email, go to www.paylution.com, click the “Forgot Password” button, and enter your email address. A new activation email will be sent to you.
Obtaining Your Card:
You purchase your Paylution Visa Prepaid Card (also known as a hyperwallet card) from TruVision Health. Paylution will then send you an email to finish creating your account.
The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account.
What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver’s license or other identifying documents at any time.
**Please note: Only one card can be issued per Pay Portal, and your card can only be issued in your name (not that of your business). If your card is lost or stolen, please contact Cardholder Services toll-free at 1-877-546- 8220 24 hours a day.
TruVision Health LLC Customer Service Reps are legally not allowed to contact Paylution for information about your Paylution Account. For specific questions about where your Visa Prepaid Card (also known as a hyperwallet card) is or where your funds are, please contact Cardholder Services toll-free at 1-877-546- 8220 24 hours a day.
Where is My Hyperwallet Card?
If you have reached out to Paylution and they do not have an account for you, please contact TruVision Health Customer Support at 801-281-7420 in order to finalize the information needed to create your Paylution account. TruVision Health LLC Customer Service Reps are legally not allowed to contact Paylution for information about your Paylution Account.
Where can I learn more about the Paylution Visa Prepaid Card?
To find out more about the Paylution Visa Prepaid Card, please visit www.paylution.com/faqs.jsp and take a look at the frequently asked questions. Or you can contact Cardholder Services toll-free at 1-877-546- 8220 24 hours a day.