How do I return a product?
*To return a product to TruVision, it must be unopened and returned within a month of the order date.
1. First you must call customer service ((801)-281-7420) to receive an RMA number for return. Once your receive your RMA and return address, you can take it back to the post office.
2. Make sure to use a new shipping label to return the product to our corporate office. (Corporate address listed below is different than the address on the original shipping label.)
12162 Business Park Dr.
Draper UT, 84020
3. When we receive your product back, we will issue a standard refund to the same card that was used to purchase the product. This refund will take 2-3 business days to appear in your account.
*Please Note: A Standard refund does not include shipping charges, and removes a 10% restocking fee from your refund.