How do I return a product?
*To return a product to TruVision, it must be unopened and returned within a month of the order date.
1. First you must call customer service ((801)-281-7420) to receive an RMA number for return. Once your receive your RMA and return address, you can take it back to the post office.
2. Make sure to use a new shipping label to return the product to our warehouse.
ATTN: TruVision Health
6077 W Wells Park Rd
West Jordan, UT 84081
3. When we receive your product back, we will issue a standard refund to the same card that was used to purchase the product. Once this refund is issued to your account, it will take 2-3 business days for you to receive the funds back.
*Please Note: All refusals of orders are subject to a 20%restocking fee. A Standard refund does not include shipping charges, and removes a 10% restocking fee from your refund.